Telling Trans Stories Matters: A Guide for Journalists on How to Respectfully Report on Transgender Issues

 

CEO ofOrigami Customs Rae Hill talking to a reporter with text that says, "A guide for journalists on how to  respectfully report on transgender issues

A few years ago, it wasn’t unusual for Origami Customs to be featured in dozens of publications in a single month. We were breaking barriers in innovative design for trans clothing, and publications LOVED to talk about us. 

Now, our visibility has almost disappeared. And not because we’ve stopped doing innovative work. We’re actually doing more than ever. 

In the last couple of years, we’ve created groundbreaking clothing technology that has completely removed the binary in our undergarments. We’ve massively expanded our community program that gives away thousands of gender affirming garments for FREE. We’ve created free educational content that’s available to anyone and have received multiple awards for our work.

So what’s changed? 

Well, we know what’s changed. A couple of years ago, talking about the trans community wasn’t “risky.” But in the last two years, led by the political agenda in the United States, trans existence was recategorized as “controversial.” And suddenly, even publications that labelled themselves as LGBTQIA+ allies quietly stopped publicizing queer content because it “wasn’t worth the risk.”

Rae Hill in front of a microphone for a podcast

When Journalistic Silence Becomes Harm

We’ve watched the shift happen in real time. Fewer interviews. Fewer features. Fewer opportunities to exist in media without being tied to a headline about legislation, conflict, or harm. When trans people do appear, it’s often in the context of debate or crisis, as if our lives only become relevant when they’re under scrutiny.

That absence matters more than it might seem.

When the media pulls back, it doesn’t create neutrality. It creates a vacuum. And in that vacuum, misinformation, fear, and dehumanization grow unchecked. Visibility isn’t about attention for attention’s sake. It’s about shaping public understanding. It’s about safety. It’s about whether trans people are seen as neighbors, professionals, and community members or reduced to talking points.

Journalists and publications are not passive observers in this. You are decision-makers. Every story you choose to tell, and every story you choose not to tell, contributes to the cultural landscape we’re all living in. Choosing silence, especially right now, is not a neutral act. It has consequences.

If you want to be an ally to trans communities, the role of journalism isn’t to stand at a distance and report only when something goes wrong. It’s to reflect the full, complex reality of people’s lives with care and accuracy. It’s to normalize, to humanize, and to make space where space has been taken away.

Because at the end of the day, this isn’t just about coverage. It’s about whether we are seen at all.

CEO Rae Hill speaking to a journalist in a room surrounded by cameras

Why Journalists Need to Be Brave Right Now

There’s a quiet myth in the media that staying silent on transgender issues is the “safe” choice. That avoiding trans and queer stories protects publications from backlash, controversy, or risk. But the data tells a very different story.

Exposure to LGBTQIA+ people in media doesn’t inflame audiences; it actually makes them more compassionate. Studies show that people who regularly see queer and transgender representation are significantly more likely to support equal rights and feel comfortable with LGBTQ+ individuals in their lives.

Media representation also tangibly changes the lives of queer and trans people. Research has found that positive representation is linked to lower rates of anxiety, depression, and stress, and higher life satisfaction among LGBTQIA+ people.

That’s not abstract. That’s measurable shifts in public opinion and in the lives of queer people, driven directly by what gets published and what doesn’t.

In other words, representation isn’t just about being seen. It’s about mental health and helping trans and queer people feel like they belong in the world they’re living in. And it’s about reducing prejudice and increasing social acceptance, even influencing policy and cultural attitudes over time.

Stories don’t just reflect society. They actively reshape it.

So when journalists choose not to publish these stories, it doesn’t keep things neutral. It actively slows progress. It reinforces stigma. It leaves space for louder, often less accurate voices to define the narrative instead.

Being brave in journalism doesn’t mean being reckless. It means understanding the weight of what stories you choose to tell and choosing to use your platform with intention. Because right now, telling balanced trans and queer stories isn’t just good reporting. It’s harm reduction.

So here are some tips for getting it right, and for telling transgender stories that don’t just inform but actually respect, reflect, and protect the people at the center of them.

CEO of Origami Customs getting interviewed in front of a crowd of people

How to Report Trans Stories as a Journalist: What You Need to Know

First Things First, Learn What “Transgender” Means

Who is a transgender person?

A transgender person is someone whose gender is different from the sex they were assigned at birth. That’s it. Not complicated, not abstract, and not up for reinterpretation. It’s about who someone knows themselves to be.

It’s transgender person, not “transgendered,” because“transgender” is an adjective, not something that happens to someone. It’s like saying “tall woman.” A trans woman is still a woman; trans is just the adjective that describes them.

Being Transgender is Defined by Each Individual

Being transgender includes a wide range of experiences, and no two people move through that experience in the same way. Some trans people pursue medical transition, such as hormones or surgeries, to align their physical bodies with their gender. For others, transition might be social, changing their name, pronouns, or how they move through the world. And some people don’t pursue any form of transition at all.

Their identity doesn’t hinge on whether they’ve accessed care, changed documentation, or altered their body in any way. All of these experiences and practices are equally real and valid, and an individual is still transgender, no matter how they choose to express it.

Reducing trans identity to a checklist of medical steps or presentation flattens a deeply personal and often complex reality into something clinical and narrow. It also reinforces a harmful narrative that someone has to “prove” their gender to be recognized.

Being Transgender is a Broad Spectrum

Being transgender also includes people who don’t identify strictly as male or female. Non-binary and gender-expansive people are part of this conversation, even if their identities don’t always get the same visibility in the media.

Non-binary and gender-expansive people may identify as both, neither, somewhere in between, or outside of those categories entirely. Their identities are not a variation of male or female. They are their own distinct, fully valid ways of existing. (Again, being transgender means someone whose gender is different from the sex they were assigned at birth.)

And yet, these identities are often left out of media coverage or treated as an afterthought.

When non-binary or gender-diverse people are included, it’s frequently in a way that frames them as confusing, new, or difficult to understand. Or they’re grouped into broader conversations without actually being named or represented clearly. 

Name nonbinary and gender-expansive identities when they’re part of the story. Use the correct pronouns. Don’t default to binary language when it doesn’t apply. And don’t sideline these experiences because they require a bit more explanation.

Use the Correct Terms for Gender-Diverse People

As a general rule, stick to clear, widely accepted language:

  • transgender people

  • trans person

  • trans woman / trans man

  • non-binary person

If you’re telling a specific person’s story, then go one step further and let people define themselves. When in doubt, ask clearly and respectfully.

If someone uses a specific term for their identity, use it. If it’s unfamiliar, that’s not a problem to solve by simplifying or replacing it. It’s an opportunity to be precise. A short, respectful clarification goes a long way. Something as simple as “Name, who identifies as genderqueer,” keeps the integrity of their identity intact while bringing your audience along.

Understand the Difference Between Gender Identity, Expression, and Orientation

If there’s one place journalism consistently slips, it’s here, in the assumption that gender, appearance, and attraction all tell the same story. They don’t. They are three different parts of a person’s life, and they don’t automatically line up.

Gender identity is internal. It’s someone’s deep, personal sense of who they are. Whether they know themselves as a man, a woman, both, neither, or something beyond those words, this is not about how they look or how others interpret them. It’s about self-understanding.

Gender expression is external. It’s how someone presents themselves in the world: clothing, hair, voice, style, and mannerisms. It’s visible, but it is not a definition. Someone can present in a way that feels fluid, expressive, masculine, feminine, or something entirely their own, and none of that determines their gender identity.

Sexual orientation is about who you want to have intimate relationships with. It describes who someone is romantically, emotionally, or sexually attracted to. A trans person can be straight, gay, bisexual, queer, asexual, or any other orientation. Gender and attraction are not the same system, and they don’t determine each other.

Where the media often goes wrong is in collapsing all of this into one assumption. If someone is transgender, stories sometimes wrongly imply that their expression explains their identity, or that their identity must determine their sexuality. These shortcuts might feel convenient in a headline, but they are inaccurate, and they flatten people into stereotypes instead of individuals.

Affirm Trans People Without “Real vs Not Real” Framing

Some of the most damaging language in the media is also the most casually used. Words like “real,” “biological,” or phrases like “born as” might be intended as descriptors, but in practice, they often do something else entirely: they draw a line between trans people and everyone else, as if one group is authentic and the other is an exception that needs to be explained away.

That framing is not neutral. It creates a hierarchy of legitimacy where trans people are subtly positioned as less valid, less natural, or somehow separate from “normal” humanity. In some cases, it even implies deception, as if a trans person’s identity is something performed rather than lived.

Trans people are not versions of something else. They are not comparisons. They are people whose gender is what they say it is. Language has the power to either reinforce that truth or undermine it. When reporting, it’s both more accurate and more respectful to use neutral, precise terms that describe someone without ranking their existence against anyone else’s. Say what someone is, not what they are measured against.

Names and Pronouns Are Not Optional

Start here, and don’t overcomplicate it: use the correct name and pronouns. Full stop.

This is not a stylistic preference or a matter of interpretation. It is the most basic layer of accuracy in reporting on a person. If someone uses a certain name and pronouns in their life, that is what should appear in your writing, regardless of what appears on outdated documents or past records.

Misgendering and deadnaming are not neutral errors. They actively distort a person’s identity. In reporting, especially in stories involving violence or loss, these mistakes can compound harm. They don’t just misinform the audience; they can retraumatize communities and erase how a person was known and loved in their life.

There is a long history of trans people being described in ways that do not reflect who they were in their communities, particularly in media coverage of violence. That pattern has real consequences. It can strip dignity from someone’s memory and reinforce stigma in moments where care and precision matter most.

So whenever possible, confirm names and pronouns directly with the person themselves or with trusted representatives. If that isn’t possible, defer to how they are known in their daily life and community, not to legal records or external assumptions. If a mistake happens, correct it quickly and clearly. No defensiveness, no ambiguity. Accuracy includes accountability.

Be Respectful and Consentual About Telling Trans Stories

Transition is often described in the media as a transformation story with a clear before-and-after. But transition is not “becoming” someone else. It is someone continuing to exist more honestly in the world they already live in. It’s the ongoing process of living more openly and authentically in one’s gender.

Because of this, there is no single version of transition, and transgender individuals will express themselves personally and publicly in individual ways. So it’s essential to not only accurately represent someone, but also to have their consent.  

A person’s transgender status is not public information by default. It should never be assumed, inferred, or disclosed without explicit permission. “Outing” someone, whether intentional or accidental, can have serious consequences, from strained relationships to loss of employment, housing insecurity, or physical danger.

This is not hypothetical. It is a real and ongoing risk for many trans people, especially in contexts where visibility still carries stigma or legal vulnerability.

So the rule is simple: if someone has not explicitly agreed to have their trans identity shared and talked about in the way that accurately reflects them, it does not get published. Even when someone is publicly known, care still matters. Context, framing, and detail should always be handled with intention, not assumption.

Context Matters: Tell the Truth Without Reinforcing Harm

Trans communities, like all communities, exist within systems that shape daily life in very real ways. Discrimination, barriers to healthcare, housing instability, employment inequity, and exposure to violence are part of many trans people’s lived experiences. Ignoring these realities doesn’t make them disappear. It just makes it harder to understand why they exist and what needs to change.

But there is a line between providing context and centering harm.

Too often, media coverage frames trans people primarily through vulnerability or tragedy, as if suffering is the defining feature of trans existence. When that becomes the default lens, trans people stop being seen as full human beings and instead become case studies in hardship.

That framing is not neutral. It shapes how audiences perceive entire communities.

Some patterns repeatedly distort stories in more subtle ways. One is the disproportionate focus on criminal records when reporting on trans individuals, especially in stories involving violence. Another is the implication, whether direct or implied, that a trans person’s identity is connected to risk, deception, or wrongdoing. These choices may be presented as “background context,” but they often reinforce stigma rather than inform understanding.

The goal is not to erase reality or avoid difficult truths. It is to ensure that those truths are presented responsibly, without reducing a person’s entire life to their most vulnerable moments or to systems that have already failed them.

Balanced storytelling means holding both things at once: acknowledging the conditions people live within, while still recognizing their full humanity outside of those conditions. Trans people are not defined by the barriers they face. They are defined by their lives within them.

Tell Whole Stories, Not One-Dimensional Ones

Too often, media coverage reduces trans people to transition narratives alone. The focus narrows until everything revolves around medical steps, legal documents, or conflict. Even when the intention is positive, the result can still feel flattening, as if a whole person has been edited down to one storyline.

Trans people are not defined by a single chapter in their lives, and they are certainly not defined by the parts of their lives that make headlines the easiest. A trans person is also their work, their creativity, their relationships, their humour, their contributions to their communities, and so, so much more. 

From an Origami Customs perspective, we know trans people as designers, business owners, artists, organizers, innovators, caretakers, and collaborators. People who are actively shaping culture, not just existing within conversations about it. When stories only focus on transition, they miss the full scope of what trans people are building in the world every day.

Good reporting makes space for that fullness. It doesn’t treat trans identity as the only lens through which someone is understood. It allows people to be multidimensional, complex, and ordinary in the most powerful way. 

Rae Hill on a panel speaking about trans issues

What Allyship Actually Looks Like in Media

If there is one shift journalism needs to make, it is this: trans and queer stories need to be normalized and told accurately.

Trans and queer stories cannot only appear when it feels safe, convenient, or culturally uncontroversial. And they cannot be reserved for moments of crisis, legislation, or debate. When that happens, trans people are positioned as problems to be discussed rather than people who are already living, working, creating, and contributing every day.

Real allyship in media looks like showing up even when it’s not the headline everyone is chasing. It looks like widening the lens of who gets to be centered.

That means featuring trans-owned businesses not as niche interest pieces, but as part of the broader economic and cultural landscape. It means including trans voices not only as subjects of identity-focused stories, but as experts, commentators, founders, artists, and thinkers in their own right. Trans people do not only exist to explain transness. They exist across every field, and their expertise belongs in every conversation where it is relevant.

It is easy to mistake avoidance of backlash for neutrality. But neutrality is not what happens when stories are withheld or voices are excluded. Those absences still shape public understanding. They still decide who is seen as credible, who is visible, and who is left out of the narrative entirely. In practice, avoiding discomfort does not remove harm; it redistributes it.

Every article helps define what the public believes about a community. Every omission does that too. Visibility is not symbolic. It has real-world consequences.

When trans people are represented accurately and fully, it changes how we are understood. It changes how we are treated. It changes how safe we are moving through the world. And when we are erased or flattened into headlines built on fear or controversy, that absence has its own impact as well.

Trans people are not asking for flawless coverage. We are asking for honest coverage. For respectful coverage. For coverage that reflects the full humanity of our lives, not just the moments that are easiest to frame.

So moving forward, there is a clear place to begin:

Audit the stories you have already told and the ones you have left out. Commit to ongoing inclusion, not occasional attention. Build relationships with trans creators, communities, and professionals so that coverage is not extractive, but connected.

And recognize the trans-led businesses and community members that are already part of the cultural fabric you are documenting. Not as a gesture of goodwill, but as part of telling the truth about who is here and what they are building.

Rae Hill speaking on a panel about transgender issues

Thanks for Being Here

If you’ve made it this far, you’ve already done something many journalists never pause long enough to do: you’ve stayed with the nuance, and you care about truth and respect. You know that how you tell stories is powerful, and you care about the consequences. 

Thank you. That matters to us more than you can know. 

The truth is, every journalist is already part of this ecosystem. Every headline, every omission, every careful or careless word becomes part of how the public understands trans lives, and it affects how we’re able to move through the world. 

If you’re in a position to tell stories, then you also have so much power to widen the frame. To make room where there hasn’t been room. To choose visibility over silence, and care over convenience.

When that happens, something shifts. Not just in media narratives, but in everyday life. People feel more seen. Conversations become less speculative and more informed. And the space for harm quietly shrinks.

So again, thank you for taking this seriously. Thank you for considering the impact of language. For thinking about what gets centered and what gets left out. That attention is not small to us. It’s literally life-changing. 

And if you are a journalist or editor reading this, consider this an open door. Reach out. Collaborate. Ask questions. We love that you’re here. 

Want to feature us? Find out how on our Press Page.

Want to hire our CEO, Rae, as an educational or keynote speaker? Find that info HERE!


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